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Submissions from 2018

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No More “Magic Aprons”: Longitudinal Assessment and Continuous Improvement of Customer Service at the University of North Dakota Libraries, Karlene T. Clark and Stephanie R. Walker

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Tangling with Dragons: Growing Up Fairy Tale Style in Tangled and How to Train Your Dragon, Randy Rassmussen

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Tangos Before Sunrise, Sunset and Midnight: A Conversational Journey with Jesse and Celine, Randy Rassmussen

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Chimera in the Library: A Journey Through the Cultures of IT, Libraries, & Library IT, Stephanie Walker

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Facilitating Culture Change to Boost Adoption and Creation of Open Educational Resources at the University of North Dakota, Stephanie R. Walker

Submissions from 2011

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Dealing with difficult colleagues when you’re the “new kid”, Stephanie Walker

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Determining and navigating institutional culture, Stephanie Walker

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The interview process and beyond, Stephanie Walker

Submissions from 2009

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Neurologic Injuries in Hockey, Stephanie Walker

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Purchase of Journal Portfolios by Research Libraries is not Cost-Effective and May Lead to Normalization of Collections, Stephanie Walker

Submissions from 2008

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Computer Assisted Library Instruction and Face to Face Library Instruction Prove Equally Effective for Teaching Basic Library Skills in Academic Libraries, Stephanie Walker

Submissions from 2007

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An Overview and Discussion of Fred E. Fiedler's Contingency Model of Leadership Effectiveness, Sara K. Kuhn

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Low Volume, Funding, Staffing and Technical Problems are Key Reasons for Discontinuation of Chat Reference Services, Stephanie Walker