Date of Award
7-1998
Document Type
Thesis
Degree Name
Master of Arts (MA)
Abstract
The attitudes of clients at a university counseling center were studied in order to better understand the counseling process. Attitudes included client satisfaction and perceptions of the counselor on the dimensions of expertness, attractiveness, and trustworthiness. Variables assessed were the change in Global Assessment of Functioning (GAF) scores, the nature of termination of therapy, the level of training of the counselor, and the gender of both client and counselor. The study observes all five variables in an attempt to determine their individual and collective influence on the counseling process. Questionnaires were mailed to students who sought counseling at the University Counseling Center during the 97-98 school year. It was hypothesized that: (a) higher GAF score changes would be associated with more favorable ratings of satisfaction/perception; (b) mutually agreed upon termination would result in more favorable ratings of satisfaction/perception. Results fail to support the proposed hypotheses.
Recommended Citation
Walsh, William R., "Factors associated with client satisfaction and perceptions at a University counseling center" (1998). Theses and Dissertations. 7430.
https://commons.und.edu/theses/7430