Date of Award
Master of Science (MS)
The US airline industry relies on the willing participation of frontline employees to self-report safety hazards as part of an effective reporting culture. Current literature suggests fear of punitive actions as a barrier to self-reporting. Using a quantitative method, this study evaluated how employee protections from punitive actions incorporated into collective bargaining agreements (CBA) of Part 121 airline employees facilitates self-reporting. An Exploratory Factor Analysis suggests that Enhanced Reporting, Employee Protections, Roles and Responsibility, and Employee Engagement undergird self-reporting culture. All the factors had acceptable reliabilities and were significantly related to each other. Regression analysis suggested that Employee Protection was a significant predictor of Enhanced Reporting accounting for about 48% of variances. An implication for policy is to include protections in CBAs which can engender trust and facilitate enhanced self-reporting by employees. The study provides a framework for airlines and unions to improve the safety reporting culture using CBA protections.
Heyne, Todd, "Incorporating Worker Protections In Collective Bargaining Agreements As A Facilitator For Self-Reporting" (2022). Theses and Dissertations. 4343.