Document Type
Book Chapter
Publication Date
2017
Publication Title
Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency
Abstract
TRB's Airport Cooperative Research Program (ACRP) Synthesis 82: Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency summarizes airport practices and tools used by airport emergency managers. Using social media for emergency management, airports glean information and intelligence from the stream of posts and messages passing through social media and then apply this information to enhance situational awareness and resource allocation decisions by emergency managers. Such uses raise the stakes for timeliness of data extraction and validation of the results, especially if the information is going to be used for resource allocation and other decision making.
First Page
1
Last Page
9
DOI
10.17226/24871
Rights
Reproduced with permission from the National Academy of Sciences, Courtesy of the National Academies Press, Washington, D.C.
Recommended Citation
James F. Smith and Kim Kenville. "Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency" (2017). Aviation Faculty Publications. 55.
https://commons.und.edu/avi-fac/55
Comments
This is an excerpt of the front matter and first chapter of the following volume:
National Academies of Sciences, Engineering, and Medicine 2017. Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency. Washington, DC: The National Academies Press. https://doi.org/10.17226/24871.
Access to the full text is available through the National Academies Press website.