1 00:00:00,000 --> 00:00:02,370 Lynette Krenelka and I am 2 00:00:02,370 --> 00:00:03,630 the Executive Director of 3 00:00:03,630 --> 00:00:06,405 our teaching transformation and Development Academy. 4 00:00:06,405 --> 00:00:09,105 Or as some people say TADA! 5 00:00:09,105 --> 00:00:12,060 Do you recall when you first 6 00:00:12,060 --> 00:00:14,310 realized that the pandemic was going 7 00:00:14,310 --> 00:00:17,520 to require some substantial changes 8 00:00:17,520 --> 00:00:19,724 in how the university operates, 9 00:00:19,724 --> 00:00:23,055 especially with the, with regard to teaching. 10 00:00:23,055 --> 00:00:28,740 So in March, I remember us all being 11 00:00:28,740 --> 00:00:31,860 released from campus and 12 00:00:31,860 --> 00:00:33,060 we were thinking we were going to be 13 00:00:33,060 --> 00:00:35,220 gone for just a few weeks. 14 00:00:35,220 --> 00:00:38,490 Regarding the pandemic, couple of weeks will be gone. 15 00:00:38,490 --> 00:00:43,115 So Everybody took the equipment that they had home. 16 00:00:43,115 --> 00:00:47,360 And then all of a sudden it was no, 17 00:00:47,360 --> 00:00:49,940 we're not coming back yet. We're not coming back yet. 18 00:00:49,940 --> 00:00:51,860 And then it really hit us that we were 19 00:00:51,860 --> 00:00:54,230 gonna be gone for an extended period of time. 20 00:00:54,230 --> 00:00:58,310 So it was thinking about how do we 21 00:00:58,310 --> 00:01:00,080 make sure that we're meeting the faculty 22 00:01:00,080 --> 00:01:02,435 needs when it comes to teaching. 23 00:01:02,435 --> 00:01:03,875 First of all, we went 24 00:01:03,875 --> 00:01:06,905 just remote work and remote teaching, 25 00:01:06,905 --> 00:01:10,985 meaning the quality of our online courses. 26 00:01:10,985 --> 00:01:13,070 We didn't have the time 27 00:01:13,070 --> 00:01:15,860 to work with every single faculty members. 28 00:01:15,860 --> 00:01:18,050 So we put into place 29 00:01:18,050 --> 00:01:20,630 as many resources as we possibly could. 30 00:01:20,630 --> 00:01:24,950 We had we had hired some new instructional designers. 31 00:01:24,950 --> 00:01:27,620 And so we were we were working with 32 00:01:27,620 --> 00:01:29,375 the Provost's Office on 33 00:01:29,375 --> 00:01:31,850 getting together as many resources, 34 00:01:31,850 --> 00:01:33,710 sort of just-in-time training, 35 00:01:33,710 --> 00:01:35,675 I guess, if you will, 36 00:01:35,675 --> 00:01:39,500 that we could get out to the faculty on, 37 00:01:39,500 --> 00:01:42,035 here's what to do, make sure you're using blackboard. 38 00:01:42,035 --> 00:01:45,515 And here at, here are some tools that can help you. 39 00:01:45,515 --> 00:01:47,915 We brought in some national speakers. 40 00:01:47,915 --> 00:01:53,479 And so over the summer and the fall of 2020, 41 00:01:53,479 --> 00:01:58,340 we probably worked with 600 faculty members on 42 00:01:58,340 --> 00:02:03,410 then moving things to a fully online format where we 43 00:02:03,410 --> 00:02:05,585 really worked with faculty on the quality 44 00:02:05,585 --> 00:02:08,240 and had to think through how do we 45 00:02:08,240 --> 00:02:10,460 do labs when students 46 00:02:10,460 --> 00:02:13,535 can come together in a lab environment. 47 00:02:13,535 --> 00:02:17,180 So it was it was really a turning point for UND. 48 00:02:17,180 --> 00:02:19,190 How did you resolve that issue? 49 00:02:19,190 --> 00:02:22,550 The labs, we worked with faculty on using 50 00:02:22,550 --> 00:02:25,130 some new technologies and 51 00:02:25,130 --> 00:02:26,600 our instructional designers were 52 00:02:26,600 --> 00:02:29,270 fabulous our academic technologists. 53 00:02:29,270 --> 00:02:34,190 So we sat down with faculty and thought through, 54 00:02:34,190 --> 00:02:36,409 what do you, what do you need to accomplish? 55 00:02:36,409 --> 00:02:41,540 And some were able to do a buddy system where there was 56 00:02:41,540 --> 00:02:43,850 one student in the lab and then 57 00:02:43,850 --> 00:02:47,105 another student coming in remotely via Zoom. 58 00:02:47,105 --> 00:02:50,375 And again, using some different technologies 59 00:02:50,375 --> 00:02:54,035 and really pairing those students one-on-one. 60 00:02:54,035 --> 00:02:56,375 And then they would switch. 61 00:02:56,375 --> 00:03:01,130 Others, used some simulation labs software. 62 00:03:01,130 --> 00:03:04,475 So it was, it was on a faculty by faculty basis 63 00:03:04,475 --> 00:03:08,510 on how they wanted to accomplish those labs. 64 00:03:08,510 --> 00:03:10,520 And clinicals were affected. 65 00:03:10,520 --> 00:03:13,145 So it was yeah, 66 00:03:13,145 --> 00:03:15,425 it was a very stressful time. 67 00:03:15,425 --> 00:03:18,815 How did, how did faculty respond generally? 68 00:03:18,815 --> 00:03:21,245 Were they, were they enthusiastic with 69 00:03:21,245 --> 00:03:26,810 a resistant faculty were very encouraging. 70 00:03:26,810 --> 00:03:29,105 The, Certainly they want their students 71 00:03:29,105 --> 00:03:32,360 to be retained and to be successful. 72 00:03:32,360 --> 00:03:34,280 So they were, they were 73 00:03:34,280 --> 00:03:36,515 excited to work with our instructional designers. 74 00:03:36,515 --> 00:03:41,840 They wanted to come up with a solution that's going to 75 00:03:41,840 --> 00:03:45,890 help in keeping this academic institution 76 00:03:45,890 --> 00:03:48,485 moving forward in a time of crisis. 77 00:03:48,485 --> 00:03:50,930 So they were very responsive. 78 00:03:50,930 --> 00:03:54,365 We had faculty calling constantly, 79 00:03:54,365 --> 00:03:56,765 setting up Zoom, which 80 00:03:56,765 --> 00:03:58,550 one-on-one consultations 81 00:03:58,550 --> 00:04:00,440 with our instructional designers. 82 00:04:00,440 --> 00:04:05,990 We had, we had a virtual workshops going on constantly. 83 00:04:05,990 --> 00:04:09,605 Again, bringing in some, some national speakers. 84 00:04:09,605 --> 00:04:14,620 We brought in Brian BD to talk about HyFlex learning, 85 00:04:14,620 --> 00:04:19,085 which is, which was not new to the nation, 86 00:04:19,085 --> 00:04:21,320 but new to our UND faculty. 87 00:04:21,320 --> 00:04:23,585 So we worked on that for 88 00:04:23,585 --> 00:04:27,560 over a year in bringing some training together for 89 00:04:27,560 --> 00:04:30,575 our faculty and then working through 90 00:04:30,575 --> 00:04:33,950 how do we incorporate the HyFlex learning model, 91 00:04:33,950 --> 00:04:36,305 teaching model where students, 92 00:04:36,305 --> 00:04:38,330 we've always done hybrid. 93 00:04:38,330 --> 00:04:40,430 I'm a hybrid teaching model 94 00:04:40,430 --> 00:04:42,695 where there's students on campus, 95 00:04:42,695 --> 00:04:45,425 students online, but with high flex, 96 00:04:45,425 --> 00:04:47,959 faculty give students an option 97 00:04:47,959 --> 00:04:51,155 of whether or not they want to be on campus, 98 00:04:51,155 --> 00:04:54,770 whether or not they want to be virtual, 99 00:04:54,770 --> 00:04:57,980 coming in synchronously with Zoom. 100 00:04:57,980 --> 00:05:01,085 Or take the course in an, a, 101 00:05:01,085 --> 00:05:04,280 an asynchronous format where they don't 102 00:05:04,280 --> 00:05:07,565 have to be online at a certain point they finished, 103 00:05:07,565 --> 00:05:10,505 they complete the course asynchronously. 104 00:05:10,505 --> 00:05:13,310 On, they're not on their own because they have a lot of 105 00:05:13,310 --> 00:05:14,990 faculty engagement in a lot 106 00:05:14,990 --> 00:05:16,295 of student engagement as well, 107 00:05:16,295 --> 00:05:18,110 but a little bit different. 108 00:05:18,110 --> 00:05:21,274 What's your sense of how students responded? 109 00:05:21,274 --> 00:05:24,755 I think thinking of 110 00:05:24,755 --> 00:05:28,100 some students had never taken online courses. 111 00:05:28,100 --> 00:05:31,895 And so I think faculty, 112 00:05:31,895 --> 00:05:35,915 students and staff, all, some struggled. 113 00:05:35,915 --> 00:05:38,375 We had some students, 114 00:05:38,375 --> 00:05:45,785 if they might not have had good online Wi-Fi. 115 00:05:45,785 --> 00:05:48,830 So I know our was definitely 116 00:05:48,830 --> 00:05:52,505 a collaborative working environment 117 00:05:52,505 --> 00:05:54,305 within UND across campus, 118 00:05:54,305 --> 00:05:55,910 trying to make sure that students 119 00:05:55,910 --> 00:05:57,724 who didn't have good WiFi, 120 00:05:57,724 --> 00:06:00,050 making sure that they could check out, 121 00:06:00,050 --> 00:06:02,434 um, or enhance their Wi-Fi. 122 00:06:02,434 --> 00:06:05,855 And UND would help pay for something like that. 123 00:06:05,855 --> 00:06:07,834 So I think students, 124 00:06:07,834 --> 00:06:09,260 I think across the board, 125 00:06:09,260 --> 00:06:11,120 everybody struggled with just 126 00:06:11,120 --> 00:06:13,594 trying to ramp up so quickly. 127 00:06:13,594 --> 00:06:17,720 And I think everybody 128 00:06:17,720 --> 00:06:21,800 really missed the engagement, the learning community. 129 00:06:21,800 --> 00:06:24,905 And if you had an on-campus student 130 00:06:24,905 --> 00:06:27,875 than that really had to go completely online. 131 00:06:27,875 --> 00:06:30,125 It, it is a big switch. 132 00:06:30,125 --> 00:06:33,320 But I know faculty were so 133 00:06:33,320 --> 00:06:35,360 engaging with their students 134 00:06:35,360 --> 00:06:37,490 and just really reaching out to them. 135 00:06:37,490 --> 00:06:40,280 And that's what I tried to do as a director as well. 136 00:06:40,280 --> 00:06:42,950 We had some brand new staff that just 137 00:06:42,950 --> 00:06:47,375 started and they had no family here. 138 00:06:47,375 --> 00:06:52,685 So the, the the sense of community within TADA, 139 00:06:52,685 --> 00:06:55,460 I felt was something that I really 140 00:06:55,460 --> 00:06:58,220 needed to work on across all of 141 00:06:58,220 --> 00:06:59,825 our staff and faculty 142 00:06:59,825 --> 00:07:02,000 within our organization and making sure 143 00:07:02,000 --> 00:07:06,170 that people still felt part of part of the organization. 144 00:07:06,170 --> 00:07:08,810 And I think that's that's one area where 145 00:07:08,810 --> 00:07:12,395 students really, really suffered. 146 00:07:12,395 --> 00:07:13,640 Maybe. 147 00:07:13,640 --> 00:07:16,490 Did you have Did you feel that you had 148 00:07:16,490 --> 00:07:20,840 the resources you needed to make the switch? 149 00:07:20,840 --> 00:07:25,535 We did. I feel that we did. 150 00:07:25,535 --> 00:07:27,200 UND as a whole, 151 00:07:27,200 --> 00:07:29,030 I believe worked very, 152 00:07:29,030 --> 00:07:31,160 very hard on trying 153 00:07:31,160 --> 00:07:33,605 to get those resources out to students, 154 00:07:33,605 --> 00:07:37,160 trying to get those resources out to staff, 155 00:07:37,160 --> 00:07:42,305 faculty, and working with UIT on. 156 00:07:42,305 --> 00:07:45,305 We're gonna be working remotely for a very long time. 157 00:07:45,305 --> 00:07:49,805 So if we didn't have all the equipment to bring home, 158 00:07:49,805 --> 00:07:53,090 and now we have some staff and 159 00:07:53,090 --> 00:07:56,945 faculty that work both at home and in the office. 160 00:07:56,945 --> 00:07:59,870 So we we really have two different sites setup for 161 00:07:59,870 --> 00:08:02,720 many of our staff faculty. 162 00:08:02,720 --> 00:08:05,480 So I really feel like we, 163 00:08:05,480 --> 00:08:07,535 UND did do a really good job 164 00:08:07,535 --> 00:08:10,070 on giving us the resources 165 00:08:10,070 --> 00:08:12,290 that we needed and we made 166 00:08:12,290 --> 00:08:14,975 a list on what every single staff member needed. 167 00:08:14,975 --> 00:08:16,910 Those those pieces of 168 00:08:16,910 --> 00:08:19,460 equipment were ordered and distributed. 169 00:08:19,460 --> 00:08:22,925 And we within our writing center, 170 00:08:22,925 --> 00:08:26,210 we have 13 different consultants, student consultants. 171 00:08:26,210 --> 00:08:27,920 And they went completely remote. 172 00:08:27,920 --> 00:08:30,680 So were they had served 173 00:08:30,680 --> 00:08:34,895 students and staff regarding writing and faculty. 174 00:08:34,895 --> 00:08:37,985 And so we had to equip them as well. 175 00:08:37,985 --> 00:08:41,360 So they could still do the consulting that they 176 00:08:41,360 --> 00:08:44,795 needed to do with the students on their writing projects. 177 00:08:44,795 --> 00:08:49,355 So it was it was a quick turnaround. 178 00:08:49,355 --> 00:08:53,270 But I feel the resources were there. I really do. 179 00:08:53,270 --> 00:08:57,740 State and federal assistance was adequate. 180 00:08:57,740 --> 00:09:00,545 State and federal assistance was adequate. 181 00:09:00,545 --> 00:09:03,905 I know you, UND received a number of 182 00:09:03,905 --> 00:09:08,480 cares funding packages well across the stage really. 183 00:09:08,480 --> 00:09:12,530 So UND certainly received money's. 184 00:09:12,530 --> 00:09:14,840 And so even our instructional designers 185 00:09:14,840 --> 00:09:16,610 were able to obtain 186 00:09:16,610 --> 00:09:18,740 some additional training when it came 187 00:09:18,740 --> 00:09:22,280 to looking at some new software, 188 00:09:22,280 --> 00:09:26,030 looking at helping faculty with HyFlex. 189 00:09:26,030 --> 00:09:28,160 And we were able to get them 190 00:09:28,160 --> 00:09:30,230 some additional certifications in 191 00:09:30,230 --> 00:09:32,790 regards to instructional design. 192 00:09:32,980 --> 00:09:36,170 Yeah, I know we were able to 193 00:09:36,170 --> 00:09:39,875 develop and work with faculty on giving, 194 00:09:39,875 --> 00:09:44,195 providing stipends for developing new HyFlex courses, 195 00:09:44,195 --> 00:09:47,240 for developing lots and lots of brand 196 00:09:47,240 --> 00:09:50,745 new online courses, new online labs. 197 00:09:50,745 --> 00:09:56,305 So lots of, lots of great new development was occurring. 198 00:09:56,305 --> 00:09:58,405 One of the things are 199 00:09:58,405 --> 00:10:01,000 our instructional designers did as 200 00:10:01,000 --> 00:10:03,880 well throughout this crazy time, 201 00:10:03,880 --> 00:10:08,950 is developed a new rubric for course design and 202 00:10:08,950 --> 00:10:12,010 evaluating how well the faculty 203 00:10:12,010 --> 00:10:15,250 to our developing their new online courses. 204 00:10:15,250 --> 00:10:19,525 And that has shown some really valuable feedback. 205 00:10:19,525 --> 00:10:21,520 And that faculty who are working with 206 00:10:21,520 --> 00:10:22,720 our instructional designers and 207 00:10:22,720 --> 00:10:24,190 academic technologists are 208 00:10:24,190 --> 00:10:26,800 getting better SELFI scores in regards to 209 00:10:26,800 --> 00:10:28,435 organization of their course 210 00:10:28,435 --> 00:10:30,895 and meeting the student's needs. 211 00:10:30,895 --> 00:10:33,650 So it's putting in 212 00:10:33,650 --> 00:10:37,235 the extra work has really paid off for UND. 213 00:10:37,235 --> 00:10:43,190 Okay. There's a great hunger among students 214 00:10:43,190 --> 00:10:49,730 and faculty to get back to something like a new normal. 215 00:10:49,730 --> 00:10:51,860 But do you see some of 216 00:10:51,860 --> 00:10:54,680 the changes that have occurred because of the pandemic, 217 00:10:54,680 --> 00:10:56,569 you see them enduring? 218 00:10:56,569 --> 00:10:57,890 I do. 219 00:10:57,890 --> 00:10:59,420 I think we're going to have more and more 220 00:10:59,420 --> 00:11:01,670 faculty teaching HyFlex courses, 221 00:11:01,670 --> 00:11:05,780 giving students the option of whether or not they want 222 00:11:05,780 --> 00:11:12,350 to participate in a class on campus or engage in online, 223 00:11:12,350 --> 00:11:14,705 whether it's synchronous or asynchronous. 224 00:11:14,705 --> 00:11:18,545 We think we have to be flexible as a campus, 225 00:11:18,545 --> 00:11:22,355 flexible as administrative administrators, 226 00:11:22,355 --> 00:11:25,610 in that we still have staff who 227 00:11:25,610 --> 00:11:28,970 are suffering in regards to health issues. 228 00:11:28,970 --> 00:11:31,190 So we need to be flexible and 229 00:11:31,190 --> 00:11:33,965 allow some individuals to work from home 230 00:11:33,965 --> 00:11:37,310 if that helps in a way 231 00:11:37,310 --> 00:11:41,840 with whether it's mental health or health in general. 232 00:11:41,840 --> 00:11:45,995 We've, I know within our teaching, 233 00:11:45,995 --> 00:11:47,705 transformation and Development Academy, 234 00:11:47,705 --> 00:11:52,430 we have put so many resources in just-in-time training. 235 00:11:52,430 --> 00:11:55,070 And so making making sure that 236 00:11:55,070 --> 00:11:58,055 those resources are available all the time. 237 00:11:58,055 --> 00:12:02,720 Not just doing face-to-face workshops or Zoom workshops, 238 00:12:02,720 --> 00:12:06,380 but putting together some really good materials 239 00:12:06,380 --> 00:12:09,710 and resources for faculty, for staff. 240 00:12:09,710 --> 00:12:12,920 I know are Jonathan pool and 241 00:12:12,920 --> 00:12:15,110 our staff on career 242 00:12:15,110 --> 00:12:17,630 and professional development coordinator. 243 00:12:17,630 --> 00:12:19,595 Zach, all will have been putting together 244 00:12:19,595 --> 00:12:22,505 numerous videos for staff, 245 00:12:22,505 --> 00:12:24,770 for faculty, and just getting 246 00:12:24,770 --> 00:12:27,965 that information available all the time. 247 00:12:27,965 --> 00:12:31,385 Again, just in time. When it's needed. 248 00:12:31,385 --> 00:12:33,030 It's there.