1 00:00:00,120 --> 00:00:04,180 Jeremy roesl, I'm the chief flight instructor for 2 00:00:04,180 --> 00:00:06,280 the airplane flight training program and 3 00:00:06,280 --> 00:00:09,399 the associate director for flight operations. 4 00:00:09,399 --> 00:00:12,730 Can you tell us in general terms how 5 00:00:12,730 --> 00:00:15,985 the pandemic affected your operation? 6 00:00:15,985 --> 00:00:17,770 In general? 7 00:00:17,770 --> 00:00:19,285 We were shut down. 8 00:00:19,285 --> 00:00:23,665 So we went from flight training every day to 9 00:00:23,665 --> 00:00:25,990 completely shutting down and 10 00:00:25,990 --> 00:00:28,720 holding all flight training activities. 11 00:00:28,720 --> 00:00:31,510 That was on March 16th was the 12 00:00:31,510 --> 00:00:33,880 same announcement that came across to the university for 13 00:00:33,880 --> 00:00:37,210 classes and work began 14 00:00:37,210 --> 00:00:40,135 to figure out how to resume flight training, 15 00:00:40,135 --> 00:00:43,525 which we did at the finally at the at the end of May. 16 00:00:43,525 --> 00:00:45,805 Of 2020. 2020? 17 00:00:45,805 --> 00:00:46,885 Yeah. 18 00:00:46,885 --> 00:00:48,985 And how did you resolve it? 19 00:00:48,985 --> 00:00:50,395 What did you figure out? 20 00:00:50,395 --> 00:00:56,320 It was a lot of brainstorming, exploring, learning. 21 00:00:56,320 --> 00:00:58,480 The whole world was learning at 22 00:00:58,480 --> 00:01:00,280 that time as far as how to, 23 00:01:00,280 --> 00:01:02,770 how to adapt to COVID. 24 00:01:02,770 --> 00:01:05,710 And so we had to adapt rules and procedures and cleaning 25 00:01:05,710 --> 00:01:12,340 procedures to safely open up to flight training. 26 00:01:12,340 --> 00:01:15,880 So we went from doing 27 00:01:15,880 --> 00:01:17,980 five 600 hours a day 28 00:01:17,980 --> 00:01:19,510 to the first the 29 00:01:19,510 --> 00:01:21,190 first day that we resume flight training, 30 00:01:21,190 --> 00:01:23,095 we did like 15. 31 00:01:23,095 --> 00:01:25,785 So it's a pretty dramatic change. 32 00:01:25,785 --> 00:01:28,980 Hundreds of students respond. 33 00:01:29,920 --> 00:01:32,630 When we shut down, we have 1,300 34 00:01:32,630 --> 00:01:33,710 students on the flight schedule 35 00:01:33,710 --> 00:01:35,135 conducting flight training. 36 00:01:35,135 --> 00:01:37,490 And so we surveyed the students 37 00:01:37,490 --> 00:01:39,755 to gauge what their intentions were. 38 00:01:39,755 --> 00:01:42,905 There was fear about a drop of enrollment, 39 00:01:42,905 --> 00:01:45,740 about students not returning to flight training. 40 00:01:45,740 --> 00:01:48,830 And the response to the survey was overwhelming. 41 00:01:48,830 --> 00:01:50,450 So we went from 1,300 42 00:01:50,450 --> 00:01:51,950 students at active on the flight line in 43 00:01:51,950 --> 00:01:54,200 March to over 1,000 44 00:01:54,200 --> 00:01:56,600 students wanting to return in the summer. 45 00:01:56,600 --> 00:01:58,640 When we resume flight training, 46 00:01:58,640 --> 00:02:02,135 that was a lot more than we were expecting, a lot more. 47 00:02:02,135 --> 00:02:04,565 And that presented just new problems of 48 00:02:04,565 --> 00:02:07,730 how how would you do it safely? 49 00:02:07,730 --> 00:02:10,610 What were the specific challenges 50 00:02:10,610 --> 00:02:12,635 that you had to overcome? 51 00:02:12,635 --> 00:02:15,950 Well, specifically was just adapting to COVID 52 00:02:15,950 --> 00:02:17,960 the cleaning procedures and getting 53 00:02:17,960 --> 00:02:21,200 approval from the university to resume flight training. 54 00:02:21,200 --> 00:02:24,080 You need the flight training at UND was the 55 00:02:24,080 --> 00:02:26,990 first on-campus student activity 56 00:02:26,990 --> 00:02:29,075 to resume after the COVID shutdown. 57 00:02:29,075 --> 00:02:30,980 So we're pretty proud of that. 58 00:02:30,980 --> 00:02:32,240 We're, we're pretty proud that we were 59 00:02:32,240 --> 00:02:35,210 the first ones to really 60 00:02:35,210 --> 00:02:37,070 open that door and help 61 00:02:37,070 --> 00:02:40,310 the university learn what worked and what did not work. 62 00:02:40,310 --> 00:02:44,465 So we had really strict cleaning procedures and protocols 63 00:02:44,465 --> 00:02:49,370 of everyone who was screened before entering the door. 64 00:02:49,370 --> 00:02:51,500 We had temperature screening going on. 65 00:02:51,500 --> 00:02:52,880 We had a questionnaire that you 66 00:02:52,880 --> 00:02:54,485 had to fill out acknowledging 67 00:02:54,485 --> 00:02:59,165 that you're not running a fever or sick or around people. 68 00:02:59,165 --> 00:03:01,730 And then the cleaning of the daily cleaning procedures. 69 00:03:01,730 --> 00:03:03,020 Every single time a flight instructor 70 00:03:03,020 --> 00:03:04,610 and student went into an airplane, 71 00:03:04,610 --> 00:03:07,010 first thing they did was a wipe it all down. 72 00:03:07,010 --> 00:03:09,365 And then even from that questions came up, 73 00:03:09,365 --> 00:03:10,550 is that going to be damaging 74 00:03:10,550 --> 00:03:12,095 the airplane in the long term? 75 00:03:12,095 --> 00:03:13,175 You know what? 76 00:03:13,175 --> 00:03:14,540 From the cleaning materials and 77 00:03:14,540 --> 00:03:16,250 everything is that going to affect 78 00:03:16,250 --> 00:03:17,870 the screens and the switches and 79 00:03:17,870 --> 00:03:19,670 the flight controls and that kind of stuff. 80 00:03:19,670 --> 00:03:23,720 So there's a lot of learning going on day-by-day. 81 00:03:23,720 --> 00:03:24,470 Yeah. 82 00:03:24,470 --> 00:03:26,495 So like the screens, you know, 83 00:03:26,495 --> 00:03:30,259 you don't you can't use regular 84 00:03:30,259 --> 00:03:33,260 409 or Clorox cleaner on 85 00:03:33,260 --> 00:03:34,550 a TV screen at home 86 00:03:34,550 --> 00:03:37,265 and you can't do it in an airplane either. 87 00:03:37,265 --> 00:03:40,490 You, you mentioned that you were pleased 88 00:03:40,490 --> 00:03:43,760 with the return of students in the summer. 89 00:03:43,760 --> 00:03:47,615 How about the fall? The fall? 90 00:03:47,615 --> 00:03:49,790 The number of students that did not 91 00:03:49,790 --> 00:03:52,500 return was a very small number. 92 00:03:52,510 --> 00:03:56,045 It was much less than what we were expecting. 93 00:03:56,045 --> 00:03:58,040 So that was great to see, 94 00:03:58,040 --> 00:03:59,735 that, that was really great to see. 95 00:03:59,735 --> 00:04:02,330 The challenge though is 96 00:04:02,330 --> 00:04:04,520 flight training is a fixed amount of time. 97 00:04:04,520 --> 00:04:06,575 I mean, it has to happen. 98 00:04:06,575 --> 00:04:10,280 A classroom activity, let's say a class is 16 weeks long. 99 00:04:10,280 --> 00:04:12,245 You could probably abbreviate a class and 100 00:04:12,245 --> 00:04:14,480 make adjustments to try to compress 101 00:04:14,480 --> 00:04:15,965 it into ten weeks 102 00:04:15,965 --> 00:04:18,890 because of the COVID shutdown or whatever protocols. 103 00:04:18,890 --> 00:04:20,270 Flight training doesn't work that way, 104 00:04:20,270 --> 00:04:21,515 you still have to do it. 105 00:04:21,515 --> 00:04:25,205 And so the calendar timeline 106 00:04:25,205 --> 00:04:27,620 for most students was extended. 107 00:04:27,620 --> 00:04:33,710 And so that affected just overall future planning goals. 108 00:04:33,710 --> 00:04:36,470 And when students are 109 00:04:36,470 --> 00:04:39,335 targeting graduate and move on in their career, 110 00:04:39,335 --> 00:04:42,995 the calendar timeline was extended slightly. 111 00:04:42,995 --> 00:04:46,040 You have much communication with 112 00:04:46,040 --> 00:04:48,590 the industry going through 113 00:04:48,590 --> 00:04:51,275 this a little bit, a little bit. 114 00:04:51,275 --> 00:04:53,450 So that's actually part 115 00:04:53,450 --> 00:04:55,490 of the negative aspect that affected students. 116 00:04:55,490 --> 00:04:57,335 So prior to the COVID shutdown, 117 00:04:57,335 --> 00:04:58,580 there was a pilot shortage, is 118 00:04:58,580 --> 00:05:00,440 a worldwide pilot shortage right now. 119 00:05:00,440 --> 00:05:03,410 And so airlines would be visiting UND 120 00:05:03,410 --> 00:05:06,230 weekly touting their airline 121 00:05:06,230 --> 00:05:08,000 and trying to recruit pilots. 122 00:05:08,000 --> 00:05:09,650 It's great that that's resumed, 123 00:05:09,650 --> 00:05:11,900 but during the COVID shutdown it stopped. 124 00:05:11,900 --> 00:05:14,375 And that affected the students, 125 00:05:14,375 --> 00:05:17,435 had a big effect on the students and just their overall. 126 00:05:17,435 --> 00:05:19,610 Future outlook and career outlook. 127 00:05:19,610 --> 00:05:21,140 They went from being, 128 00:05:21,140 --> 00:05:22,970 in a way wined and dined by 129 00:05:22,970 --> 00:05:25,100 all these airlines trying to recruit them as a pile. 130 00:05:25,100 --> 00:05:27,080 Then all sudden boom, it stops. 131 00:05:27,080 --> 00:05:31,610 And that there's a very steep learning curve 132 00:05:31,610 --> 00:05:33,830 with the students at that time. 133 00:05:33,830 --> 00:05:37,070 But I'm happy to say that with, 134 00:05:37,070 --> 00:05:40,360 with airline pilot hiring, that is resumes. 135 00:05:40,360 --> 00:05:42,440 So the students are seeing 136 00:05:42,440 --> 00:05:48,335 that positive outlook out there for future planning. 137 00:05:48,335 --> 00:05:52,715 A good proportion of your students are international. 138 00:05:52,715 --> 00:05:55,100 Yeah. And how did that affect 139 00:05:55,100 --> 00:05:58,250 them? Well, they couldn't leave. 140 00:05:58,250 --> 00:06:01,055 They they you know, 141 00:06:01,055 --> 00:06:03,590 it was a challenge where they had 142 00:06:03,590 --> 00:06:06,200 to stay in Grand Forks and stay in 143 00:06:06,200 --> 00:06:08,210 the United States because there is no 144 00:06:08,210 --> 00:06:11,810 traveling going on whatsoever internationally. 145 00:06:11,810 --> 00:06:13,880 Some of our future planning as far 146 00:06:13,880 --> 00:06:15,290 as we have a strong program 147 00:06:15,290 --> 00:06:19,010 with Tokai University in Japan and Air China. 148 00:06:19,010 --> 00:06:20,600 In China. 149 00:06:20,600 --> 00:06:22,460 And no new students were 150 00:06:22,460 --> 00:06:25,235 traveling overseas back to UND. 151 00:06:25,235 --> 00:06:28,010 So that that also affected things as far as 152 00:06:28,010 --> 00:06:31,220 bringing in new students and that side of the program. 153 00:06:31,220 --> 00:06:35,915 But when we stopped flight training, 154 00:06:35,915 --> 00:06:39,160 everything stopped and those students just 155 00:06:39,160 --> 00:06:42,625 lived week-by-week in their apartments and dorm rooms. 156 00:06:42,625 --> 00:06:44,365 Just like everybody else. 157 00:06:44,365 --> 00:06:47,185 Do you find other things for them to do? 158 00:06:47,185 --> 00:06:49,000 Other training? 159 00:06:49,000 --> 00:06:52,870 Within reason? We resumed when we're 160 00:06:52,870 --> 00:06:54,730 able to resume classroom activities 161 00:06:54,730 --> 00:06:56,515 while it was primarily Zoom. 162 00:06:56,515 --> 00:06:59,140 But the students would 163 00:06:59,140 --> 00:07:01,210 be in their apartment attending Zoom class, 164 00:07:01,210 --> 00:07:03,580 but we couldn't do any flight training 165 00:07:03,580 --> 00:07:05,260 till I think it was 166 00:07:05,260 --> 00:07:09,175 May 26th was our first day back on the flight line. 167 00:07:09,175 --> 00:07:13,300 Did you lose any of those students? Not too many. 168 00:07:13,300 --> 00:07:16,705 Not too many because again, they they the, 169 00:07:16,705 --> 00:07:19,390 the aviation industry is very robust and so they, 170 00:07:19,390 --> 00:07:22,070 they knew that the the recovery 171 00:07:22,070 --> 00:07:23,435 of the industry was going to happen. 172 00:07:23,435 --> 00:07:26,285 Who was an interesting aspect where everyone was sort of 173 00:07:26,285 --> 00:07:28,010 targeting the airline industry to 174 00:07:28,010 --> 00:07:29,825 experience something similar to 9/11. 175 00:07:29,825 --> 00:07:33,310 Or it would be years when they're touting 2020, 176 00:07:33,310 --> 00:07:36,470 2020, 2023 for really resuming normal levels. 177 00:07:36,470 --> 00:07:39,020 But now you look in the news and you hear about 178 00:07:39,020 --> 00:07:42,300 all these high prices and staffing shortages and, 179 00:07:42,300 --> 00:07:43,400 and that kind of stuff. 180 00:07:43,400 --> 00:07:47,130 And it's, the recovery happens a lot faster. 181 00:07:47,200 --> 00:07:49,370 How do you see things 182 00:07:49,370 --> 00:07:52,580 developing over the next year or so? 183 00:07:52,580 --> 00:07:55,200 Over the next year? 184 00:07:55,360 --> 00:08:00,860 As, as we continue to learn from COVID and adapt, 185 00:08:00,860 --> 00:08:03,980 you're going to see airline travel increase. 186 00:08:03,980 --> 00:08:05,450 You're going to see the airlines 187 00:08:05,450 --> 00:08:06,950 continuing to increase staffing. 188 00:08:06,950 --> 00:08:10,250 That's going to put high demand on our graduates. 189 00:08:10,250 --> 00:08:15,620 And the industry is going to be pretty strong. 190 00:08:15,620 --> 00:08:17,390 Well, one thing real quick, 191 00:08:17,390 --> 00:08:21,470 I think the details of just everyone involved, 192 00:08:21,470 --> 00:08:24,380 it's just the people aspect to get that machine. 193 00:08:24,380 --> 00:08:26,030 We refer to flight operations 194 00:08:26,030 --> 00:08:28,610 sometime as well oiled machine 195 00:08:28,610 --> 00:08:30,560 and the people associated with it 196 00:08:30,560 --> 00:08:32,300 anywhere from the students, 197 00:08:32,300 --> 00:08:34,460 the flight instructor is the line attendance 198 00:08:34,460 --> 00:08:35,930 to maintenance, 199 00:08:35,930 --> 00:08:37,520 to our flight managers, 200 00:08:37,520 --> 00:08:39,710 elite instructor's assistant chiefs. 201 00:08:39,710 --> 00:08:41,990 Everyone had a role. And to 202 00:08:41,990 --> 00:08:43,550 get that back up and running and be 203 00:08:43,550 --> 00:08:48,035 the first on-campus activity is something we're proud of. 204 00:08:48,035 --> 00:08:51,230 Yeah, that was an interesting aspect because 205 00:08:51,230 --> 00:08:53,960 we knew the recovery. 206 00:08:53,960 --> 00:08:55,580 We we had indications 207 00:08:55,580 --> 00:08:57,500 that the recovery is going to happen quick. 208 00:08:57,500 --> 00:09:00,440 We, you know, people in my in my type role, 209 00:09:00,440 --> 00:09:02,390 we have a responsibility 210 00:09:02,390 --> 00:09:04,655 to make sure that we're properly staff for the students. 211 00:09:04,655 --> 00:09:07,055 And so we actually hired 212 00:09:07,055 --> 00:09:10,160 shortly after we resume operations. 213 00:09:10,160 --> 00:09:13,430 And there's a lot of upset employee flight instructors 214 00:09:13,430 --> 00:09:14,570 saying why are we hiring you're 215 00:09:14,570 --> 00:09:16,160 taking work for me and this and that 216 00:09:16,160 --> 00:09:17,510 and the reason why we 217 00:09:17,510 --> 00:09:19,070 hired it was really because of the service, 218 00:09:19,070 --> 00:09:21,470 were responsible for the students and that is 219 00:09:21,470 --> 00:09:22,535 making sure that we're staffed 220 00:09:22,535 --> 00:09:24,515 because when the airline steward hiring, 221 00:09:24,515 --> 00:09:26,825 they started hiring and 222 00:09:26,825 --> 00:09:30,620 then we started experiencing our employee turnover. 223 00:09:30,620 --> 00:09:33,020 A normal year for us right now in 224 00:09:33,020 --> 00:09:37,085 this industry boom is 100% employee turnover, 225 00:09:37,085 --> 00:09:39,140 which is crazy when you think 226 00:09:39,140 --> 00:09:41,180 about it and just a normal business aspect. 227 00:09:41,180 --> 00:09:43,190 The flight instructors work 228 00:09:43,190 --> 00:09:45,920 for us normally around 14 months. 229 00:09:45,920 --> 00:09:49,370 Once they hit certain experience levels, 230 00:09:49,370 --> 00:09:51,110 then they're off to the airlines. 231 00:09:51,110 --> 00:09:52,625 And so we hire. 232 00:09:52,625 --> 00:09:55,009 But then once they hit those experienced requirements, 233 00:09:55,009 --> 00:09:57,275 then they're off to the regional airlines. 234 00:09:57,275 --> 00:09:59,680 And so number of 235 00:09:59,680 --> 00:10:00,910 flight instructors were hiring 236 00:10:00,910 --> 00:10:02,410 to those that are resigning. 237 00:10:02,410 --> 00:10:05,560 It's about 100% turnover annually. 238 00:10:05,560 --> 00:10:07,825 Do most of the flight instructors 239 00:10:07,825 --> 00:10:09,775 come out of your students? 240 00:10:09,775 --> 00:10:12,460 The vast majority. The vast majority we do 241 00:10:12,460 --> 00:10:16,360 hire flight instructors from other schools, but not many. 242 00:10:16,360 --> 00:10:18,835 Purely because of geographic location. 243 00:10:18,835 --> 00:10:19,990 There's a lot of schools down 244 00:10:19,990 --> 00:10:22,015 south in Florida and Arizona that, 245 00:10:22,015 --> 00:10:26,680 let's be honest, they're a little bit more adaptable. 246 00:10:26,680 --> 00:10:31,180 Anything any measures that you adopted to deal with 247 00:10:31,180 --> 00:10:36,460 COVID and all of the disruption that you see continuing. 248 00:10:36,460 --> 00:10:37,720 That, hey, this is 249 00:10:37,720 --> 00:10:40,400 a good idea, we should keep doing this. 250 00:10:41,340 --> 00:10:44,680 We're not cleaning the aircraft anymore. 251 00:10:44,680 --> 00:10:46,480 However, students and instructors 252 00:10:46,480 --> 00:10:48,040 have the option to do that. 253 00:10:48,040 --> 00:10:49,780 So we still have the cleaning materials 254 00:10:49,780 --> 00:10:51,400 available if they want to, 255 00:10:51,400 --> 00:10:53,335 but it's no longer required. 256 00:10:53,335 --> 00:10:56,155 We're wearing a mask inside the airplane. 257 00:10:56,155 --> 00:11:00,865 And that's the university mandate, primarily. 258 00:11:00,865 --> 00:11:05,515 The protocols of if you're sick, 259 00:11:05,515 --> 00:11:09,100 stay away, if you are COVID positive, report it. 260 00:11:09,100 --> 00:11:10,660 I think it's real important to 261 00:11:10,660 --> 00:11:12,910 understand that when we resume training 262 00:11:12,910 --> 00:11:18,145 and we got everything going again in the summer of 2020, 263 00:11:18,145 --> 00:11:20,860 the number of COVID positives that 264 00:11:20,860 --> 00:11:24,585 we're in as a result of work activity, 265 00:11:24,585 --> 00:11:27,440 you and the flight ops nearly zero. 266 00:11:27,440 --> 00:11:29,330 And that is tremendous. 267 00:11:29,330 --> 00:11:30,920 The vast majority of 268 00:11:30,920 --> 00:11:33,920 our COVID positives that we experienced with 269 00:11:33,920 --> 00:11:36,320 employees and students was because of 270 00:11:36,320 --> 00:11:39,230 living arrangements or social interactions. 271 00:11:39,230 --> 00:11:42,665 It was not because of flight training activities, 272 00:11:42,665 --> 00:11:44,660 which is phenomenal because 273 00:11:44,660 --> 00:11:46,235 the student in flight instructor, 274 00:11:46,235 --> 00:11:47,870 they're sitting shoulder, shoulder, 275 00:11:47,870 --> 00:11:50,210 there's no 6 ft of spacing. 276 00:11:50,210 --> 00:11:52,790 There. There's there sitting shoulder to shoulder in 277 00:11:52,790 --> 00:11:57,200 a enclosed airplane with the doors and windows shut. 278 00:11:57,200 --> 00:12:01,070 So that's pretty prominent when you think about that. 279 00:12:01,070 --> 00:12:06,680 But the self-reporting, the screening yourselves, 280 00:12:06,680 --> 00:12:10,190 is it just the personal responsibility of if you're sick, 281 00:12:10,190 --> 00:12:11,435 you should be staying away. 282 00:12:11,435 --> 00:12:12,575 Walk me through that. 283 00:12:12,575 --> 00:12:14,524 What if a student, 284 00:12:14,524 --> 00:12:16,010 aviation students 285 00:12:16,010 --> 00:12:21,155 reported positive test result? What happened? 286 00:12:21,155 --> 00:12:23,720 We follow the university protocol, 287 00:12:23,720 --> 00:12:26,210 so they would report it to the university and 288 00:12:26,210 --> 00:12:29,270 then the appropriate people 289 00:12:29,270 --> 00:12:30,500 connected to that student or 290 00:12:30,500 --> 00:12:32,945 that employee would be informed. 291 00:12:32,945 --> 00:12:35,390 And then as a matter 292 00:12:35,390 --> 00:12:38,929 of figuring out if anybody has a close contact. 293 00:12:38,929 --> 00:12:42,110 And reality is very few are going to be 294 00:12:42,110 --> 00:12:43,760 classified as a close contact because 295 00:12:43,760 --> 00:12:45,770 we're wearing masks at all times. 296 00:12:45,770 --> 00:12:49,550 And anytime that we're inside the airplane. 297 00:12:49,550 --> 00:12:51,680 And reality is, 298 00:12:51,680 --> 00:12:55,655 the airport actually has strict rules and the university, 299 00:12:55,655 --> 00:12:57,740 because even though we are 300 00:12:57,740 --> 00:13:00,200 UND and considered on the UND campus out of 301 00:13:00,200 --> 00:13:06,080 the airport were still subject to TSA COVID mitigations. 302 00:13:06,080 --> 00:13:08,180 So even though prior to 303 00:13:08,180 --> 00:13:09,440 the fall semester there was 304 00:13:09,440 --> 00:13:11,570 no mask requirement here on campus, 305 00:13:11,570 --> 00:13:13,610 we were still required to wear masks at 306 00:13:13,610 --> 00:13:19,200 the flight operations because of a TSA requirements. 307 00:13:19,330 --> 00:13:22,760 Any measures that the university 308 00:13:22,760 --> 00:13:28,860 took that rankled with you folks? 309 00:13:30,630 --> 00:13:33,850 I I wouldn't call it rankled, 310 00:13:33,850 --> 00:13:36,655 but there was a very steep learning curve, 311 00:13:36,655 --> 00:13:40,210 both uni flight ops and at the university level. 312 00:13:40,210 --> 00:13:41,980 Learning on what was going to be 313 00:13:41,980 --> 00:13:43,405 appropriate to open back up. 314 00:13:43,405 --> 00:13:46,000 Because again, we were the first ones to open back up 315 00:13:46,000 --> 00:13:49,465 in the athletic department was shortly after that. 316 00:13:49,465 --> 00:13:51,415 There was a lot of back-and-forth 317 00:13:51,415 --> 00:13:53,140 on figuring out what was going to work, 318 00:13:53,140 --> 00:13:54,340 what was not going to work. 319 00:13:54,340 --> 00:13:56,109 So there are multiple, 320 00:13:56,109 --> 00:14:00,850 multiple proposals on rules and policies and protocols. 321 00:14:00,850 --> 00:14:04,120 And it took some time to get things 322 00:14:04,120 --> 00:14:07,915 approved and adopted by the university. 323 00:14:07,915 --> 00:14:10,270 Then there was simply the fear 324 00:14:10,270 --> 00:14:11,860 that just like that we 325 00:14:11,860 --> 00:14:13,845 could be shut down again by the university. 326 00:14:13,845 --> 00:14:16,445 Very important for us to make sure that 327 00:14:16,445 --> 00:14:18,260 all students and employees 328 00:14:18,260 --> 00:14:20,435 were following those, those protocols. 329 00:14:20,435 --> 00:14:23,255 And for the most part, 330 00:14:23,255 --> 00:14:24,440 we didn't have an issue there. 331 00:14:24,440 --> 00:14:26,330 So all the students and instructors knew 332 00:14:26,330 --> 00:14:29,210 that they knew that we could be shut down again. 333 00:14:29,210 --> 00:14:33,005 So they respected the rules and and did their part. 334 00:14:33,005 --> 00:14:35,840 But if another shutdown were to 335 00:14:35,840 --> 00:14:39,275 occur, variant takes hold. 336 00:14:39,275 --> 00:14:40,460 Here. 337 00:14:40,460 --> 00:14:44,360 Are you ready for it? We're ready for it. 338 00:14:44,360 --> 00:14:47,735 So we've been through quite a bit. 339 00:14:47,735 --> 00:14:51,620 And so I'm, the team that we have out at 340 00:14:51,620 --> 00:14:53,540 flight ops and all the various departments 341 00:14:53,540 --> 00:14:55,835 together with the flight instructors and students, 342 00:14:55,835 --> 00:14:59,570 we we adapt whether it's safety protocols or 343 00:14:59,570 --> 00:15:01,310 whether or whatever challenge we 344 00:15:01,310 --> 00:15:03,380 have in front of us, we adapt. 345 00:15:03,380 --> 00:15:07,265 So I have full confidence that that will tackle that if, 346 00:15:07,265 --> 00:15:09,360 if it comes to be true.