1 00:00:00,000 --> 00:00:01,350 My name is Jennifer Berger. 2 00:00:01,350 --> 00:00:02,760 I'm the Director of Emergency 3 00:00:02,760 --> 00:00:04,545 Management at the University. 4 00:00:04,545 --> 00:00:08,175 And I have worked here for about three-and-a-half years. 5 00:00:08,175 --> 00:00:11,490 And I oversee the emergency operations 6 00:00:11,490 --> 00:00:13,485 plan that the campus has. 7 00:00:13,485 --> 00:00:14,970 And within that plan, 8 00:00:14,970 --> 00:00:17,460 we had a pandemic plan to 9 00:00:17,460 --> 00:00:20,730 annex that we pulled out when COVID first started. 10 00:00:20,730 --> 00:00:23,145 And started having meetings 11 00:00:23,145 --> 00:00:26,220 to look at that plan a little deeper 12 00:00:26,220 --> 00:00:27,990 and develop our plan for how we were going 13 00:00:27,990 --> 00:00:32,010 to deal with COVID on campus. 14 00:00:32,010 --> 00:00:34,905 Do you recall when it first came about? 15 00:00:34,905 --> 00:00:36,150 Who and then you 16 00:00:36,150 --> 00:00:39,030 realization that this was gonna be a big deal. 17 00:00:39,030 --> 00:00:42,130 Yeah. So the end of January 20, 18 00:00:42,130 --> 00:00:45,770 20 we learn we're 19 00:00:45,770 --> 00:00:49,760 hearing about a pandemic that was affecting China. 20 00:00:49,760 --> 00:00:53,825 And we were actually the Executive Council. 21 00:00:53,825 --> 00:00:57,950 We were doing a flood tabletop exercise at that time. 22 00:00:57,950 --> 00:00:59,615 And Judge Shaffer said, 23 00:00:59,615 --> 00:01:02,450 I think we really need to be worried about coronavirus. 24 00:01:02,450 --> 00:01:07,415 And from that we started looking at our pandemic plan. 25 00:01:07,415 --> 00:01:10,235 And it was just shortly after that, 26 00:01:10,235 --> 00:01:12,470 in the beginning of March where 27 00:01:12,470 --> 00:01:14,540 we started collaborating with 28 00:01:14,540 --> 00:01:16,250 different groups on campus 29 00:01:16,250 --> 00:01:19,430 and had our first pandemic meetings. 30 00:01:19,430 --> 00:01:22,610 Had, had the plan been in place 31 00:01:22,610 --> 00:01:26,345 at the time of H1N1 or did it had yes. 32 00:01:26,345 --> 00:01:28,850 That's what it was developed for was H1N1. 33 00:01:28,850 --> 00:01:30,800 And so we just took that plan 34 00:01:30,800 --> 00:01:32,570 and looked at it and we could use a lot of 35 00:01:32,570 --> 00:01:36,530 things from that plan as we looked at, at COVID. 36 00:01:36,530 --> 00:01:39,020 And so that was kind of her foundation 37 00:01:39,020 --> 00:01:41,240 for dealing with the pandemic. 38 00:01:41,240 --> 00:01:42,650 Can you can you cite a couple of 39 00:01:42,650 --> 00:01:44,720 examples of what the plan 40 00:01:44,720 --> 00:01:49,055 anticipated and recommended you doing? 41 00:01:49,055 --> 00:01:53,135 So the plan did talk about moving to remote work, 42 00:01:53,135 --> 00:01:55,760 remote learning for periods of time. 43 00:01:55,760 --> 00:01:59,135 They said to plan for 30 days of that. 44 00:01:59,135 --> 00:02:01,340 And obviously that extended 45 00:02:01,340 --> 00:02:02,930 much beyond 30 days where you, 46 00:02:02,930 --> 00:02:04,775 Andy was remote working. 47 00:02:04,775 --> 00:02:06,770 But that's the basis of the planet 48 00:02:06,770 --> 00:02:08,990 also involved supply chain. 49 00:02:08,990 --> 00:02:10,700 And so looking at your supply chain 50 00:02:10,700 --> 00:02:13,445 and how you needed to deal with shortages. 51 00:02:13,445 --> 00:02:16,925 It also looked at mass vaccinations. 52 00:02:16,925 --> 00:02:19,475 And the plan also dealt with 53 00:02:19,475 --> 00:02:23,030 isolation and quarantine of populations of people. 54 00:02:23,030 --> 00:02:26,255 Who were you working most closely with? 55 00:02:26,255 --> 00:02:29,000 Air plumber was the chief of police, 56 00:02:29,000 --> 00:02:31,400 VP of public safety at the time. 57 00:02:31,400 --> 00:02:34,910 And so he and I worked very closely together. 58 00:02:34,910 --> 00:02:36,830 But then we also started to involve 59 00:02:36,830 --> 00:02:39,830 the executive council and then other members of 60 00:02:39,830 --> 00:02:42,170 different areas on campus that needed to be 61 00:02:42,170 --> 00:02:45,305 involved with lots of planning such as dining, housing. 62 00:02:45,305 --> 00:02:49,160 Those entities that needed to deal with the pandemic. 63 00:02:49,160 --> 00:02:54,200 Talk about how the dining situation fit into all of this. 64 00:02:54,200 --> 00:02:59,825 So initially, um dining is switched to grab-and-go meals. 65 00:02:59,825 --> 00:03:04,350 So students wouldn't be able to go into Wilkerson? 66 00:03:04,930 --> 00:03:07,040 Well, at the very beginning, I 67 00:03:07,040 --> 00:03:08,210 should say at the very beginning 68 00:03:08,210 --> 00:03:11,135 we moved everyone remote to class. 69 00:03:11,135 --> 00:03:13,325 And so dining operations 70 00:03:13,325 --> 00:03:15,890 ultimately pretty much shut down. 71 00:03:15,890 --> 00:03:18,590 They had limited operations 72 00:03:18,590 --> 00:03:21,110 at that time because all the students got sent home. 73 00:03:21,110 --> 00:03:24,230 But then when we looked at opening fall semester, 74 00:03:24,230 --> 00:03:27,440 they had to plan for grabbing 75 00:03:27,440 --> 00:03:29,090 goal tight meals and not 76 00:03:29,090 --> 00:03:31,655 being able to be seated in the dining room. 77 00:03:31,655 --> 00:03:34,280 So they had to shift some of 78 00:03:34,280 --> 00:03:35,780 their staffing patterns and 79 00:03:35,780 --> 00:03:37,370 supply chain because they needed 80 00:03:37,370 --> 00:03:39,350 to get lots of 81 00:03:39,350 --> 00:03:40,850 to-go containers to send meals 82 00:03:40,850 --> 00:03:42,800 with with kids back to their dorms. 83 00:03:42,800 --> 00:03:45,030 And was there a lot of 84 00:03:45,370 --> 00:03:50,810 cleaning and preparation of dining facilities? 85 00:03:50,810 --> 00:03:53,120 Yes. So we looked at 86 00:03:53,120 --> 00:03:55,820 cleaning and preparation of the entire campus, 87 00:03:55,820 --> 00:03:58,700 but ultimately also within dining. 88 00:03:58,700 --> 00:04:01,519 And we've always followed CDC guidelines. 89 00:04:01,519 --> 00:04:04,370 And so we looked at what CDC was putting out for 90 00:04:04,370 --> 00:04:06,050 cleaning guidelines and implemented 91 00:04:06,050 --> 00:04:09,125 those very quickly on campus. 92 00:04:09,125 --> 00:04:11,330 Were there other crises 93 00:04:11,330 --> 00:04:14,150 that have developed in these two years? 94 00:04:14,150 --> 00:04:16,580 Did you had to spend some time dealing with? 95 00:04:16,580 --> 00:04:22,610 Yes. We bought purchased many COVID supplies and 96 00:04:22,610 --> 00:04:23,705 we didn't really have 97 00:04:23,705 --> 00:04:28,160 a joint supply chain for the whole campus. 98 00:04:28,160 --> 00:04:29,630 Usually each department ordered 99 00:04:29,630 --> 00:04:32,120 their own supplies they needed 100 00:04:32,120 --> 00:04:34,610 within their in their departments. 101 00:04:34,610 --> 00:04:37,999 But we knew that we were going to bulk purchase masks, 102 00:04:37,999 --> 00:04:44,075 Hand sanitizer cleaning solutions, gloves, face shields. 103 00:04:44,075 --> 00:04:48,140 So we purchased all of those items using funds from 104 00:04:48,140 --> 00:04:49,955 fema and had to develop 105 00:04:49,955 --> 00:04:53,000 a supply chain distribution from a central center. 106 00:04:53,000 --> 00:04:56,765 And so the safety office has maintained that and 107 00:04:56,765 --> 00:04:58,940 continues to deliver supplies 108 00:04:58,940 --> 00:05:01,610 across campus that are related to COVID needs. 109 00:05:01,610 --> 00:05:04,535 Did you find that you had the resources you needed 110 00:05:04,535 --> 00:05:07,505 in order to meet those all of those obligations? 111 00:05:07,505 --> 00:05:09,905 Initially, we did struggle finding gloves 112 00:05:09,905 --> 00:05:13,805 and hand sanitizer at the very beginning, 113 00:05:13,805 --> 00:05:16,550 but we were able to secure those 114 00:05:16,550 --> 00:05:18,590 within a couple of months time 115 00:05:18,590 --> 00:05:20,885 and have enough for the entire camp. 116 00:05:20,885 --> 00:05:23,960 I just think the partnerships that we 117 00:05:23,960 --> 00:05:27,710 developed during the pandemic were very important. 118 00:05:27,710 --> 00:05:29,810 And we've continued those partnerships. 119 00:05:29,810 --> 00:05:31,640 They were developed before the pandemic. 120 00:05:31,640 --> 00:05:32,930 But I think because we had 121 00:05:32,930 --> 00:05:36,605 such great working relationships prior to the, 122 00:05:36,605 --> 00:05:38,330 prior to the pandemic. 123 00:05:38,330 --> 00:05:40,700 We have been able to work very successfully 124 00:05:40,700 --> 00:05:43,235 together to integrate with public health, 125 00:05:43,235 --> 00:05:46,595 like we've offered testing on campus with public, 126 00:05:46,595 --> 00:05:48,545 in conjunction with public health. 127 00:05:48,545 --> 00:05:52,580 And we've just really worked really well together as 128 00:05:52,580 --> 00:05:55,175 a community to be successful 129 00:05:55,175 --> 00:05:58,220 in dealing with the pandemic. 130 00:05:58,220 --> 00:06:00,840 Where did you give yourself a grade? 131 00:06:02,380 --> 00:06:05,310 I would say an A