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The reference desk at UND’s main library has seen a steady decline in the number of reference questions. Starting in Fall 2019, we will use peer research consultants (PRCs) to staff the reference desk and go out to campus to promote their service. Reference librarians will be able to do more library instruction and outreach for their departments, and undergraduate students will see their peer as a helpful resource for academic success. The PRCs will also assist with instruction sessions.
Library and Information Science
Borysewicz, Kristen; Clark, Karlene T.; and Gabriel, Holly, "Development of a Peer Research Consultant (PRC) Program" (2019). Librarian Posters and Presentations. 13.
Presented at the NDLA Annual Conference on September 26, 2019 in Fargo, North Dakota.